Order, payment and order confirmation
Ihkuli webshop uses Paytrail as the payment service and it's payment options are Finnish online bank services, credit cards, MobilePay and invoice.
Once the order has been done and paid for successfully, you will get an order confirmation message to your email.
This requires giving a valid email during the order process.
Ihkuli sells products to adult (of legal age) private people in Finland, excluding Åland. We hold our right to change prices and dispatching costs.
We deliver products through mail.
You can also collect your paid order from our shop "Ihme ja Kumma" which address is Annankatu 10, 24100 Salo, during the shop's business hours
If you choose the collection option you will get a text message to your phone number, when you can collect your order at the earliest.
Our delivery time is 3-8 weekdays. During the weekend unfortunately we do not ship orders or answer emails. We answer emails on weekdays at 10-16 and we strive to answer all messages in receiving order and at the latest the next weekday.
We hold the right to change delivery times for substantial reasons.
We do not answer for delays caused by overpowering hindrances, nor the indirect hindrance caused by the delay.
Fragile product label
If you want a fragile product label for your order/product, you are committing to pay a raised active surcharge.
Products and packaging
All our products are sold in the condition they are in the moment of the sale.
Products are checked, cleaned and packaged carefully for the customer.
Products are recycling products unless stated otherwise.
We use recycled packaging and other packing material for packaging orders.